Mont Cervin Palace Zermatt Exterior photoMont Cervin Palace Zermatt Exterior photoMont Cervin Palace Zermatt Exterior photo

Mont Cervin Palace – A Favorite for Families in Zermatt

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From$1,296 /night
Check-in
09Aug
Check-out
10Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 31, Zermatt, 3920
-
Close to the Matterhorn Museum
Great
8.9
9.5
/10
4.5
4.7
/5

5-star hotel with Matterhorn views and 1,700 m2 spa in Zermatt

Wellness & Spa

The hotel offers a 1,700 m2 wellness and spa area with an indoor pool and an outdoor pool. A hammam, steam room, and two whirlpools (indoor and outdoor) are available for relaxation. Treatments include body wraps, facial treatments, and full-body massages at the spa.

Rooms & Views

Most guest rooms face south and have a balcony or patio with views of the Matterhorn. Some junior suites and suites include a hot tub or an open fireplace. All rooms offer a complimentary non-alcoholic minibar and free wireless internet access.

Dining & Bars

The Grill Le Cervin prepares meat and fish on a charcoal grill for dinner. Weekly gala dinners in the hotel restaurant require jacket and tie (winter only). Joseph's Bar offers piano music, while the Capri Bar has a fine cigar assortment.

Family & Children

A dedicated Kids Club and indoor play area are available for younger guests. In winter, a children's table serves dinner at 18:00 under supervision. Baby safety gates, babysitting services, and a children's playground are also offered.

Location & Transportation

The hotel is 300 metres from Zermatt train station, with a horse-drawn carriage available for transfers. Guests have direct access to ski lifts and a ski room with equipment hire on site. The hotel is located on Bahnhofstrasse, near the Matterhorn Museum and Sunnegga train station.

Highlights

Wellness: 1,700 m2 spa with indoor/outdoor pools, hammam, and whirlpools

Rooms: Balconies with Matterhorn views, hot tubs in suites

Dining: Grill Le Cervin with charcoal grill, weekly gala dinners

Family: Kids Club, supervised children's dinner, babysitting

Service: Horse-drawn carriage from train station, ski room on site

Access: 300 m from station, near ski lifts and Sunnegga

“Mont Cervin Palace strikes me as more than just a place to stay in Zermatt; it's an experience, particularly notable for its exceptional service, which seems to define the stay for many visitors. From the horse-drawn carriage awaiting guests at the train station to the Matterhorn views from private balconies, the hotel balances historical charm with modern amenities, creating a memorable base for exploring the Swiss Alps.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Alpine Single Room
    2 persons
    18 sq. feet
    1 Single bed
    Bathtub
    Heating
  • Alpine 1-Bedroom Suite Matterhorn View
    2 persons
    60 sq. feet
    2 Single beds
    Mountain view
    Balcony
    Bathtub
  • Alpine Junior Suite
    2 persons
    40 sq. feet
    2 Single beds
    Balcony
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Sports trainer

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Mont Cervin Palace offers a delightful range of dining options that embody both local and international flavors. Guests can indulge in expertly prepared meals that highlight fresh, regional ingredients in settings that capture the charm of Zermatt's alpine beauty.
  • Grill Le Cervin

    Grill/BBQ
    Ambiance
    Family friendly with a warm, inviting atmosphere.
    Key Offerings
    Specializes in grilled dishes, catering to vegetarian, vegan, and gluten-free preferences, making it accessible to all diners. Dinner service for the whole family includes an exclusive children's table at 18:00.
    Reservation
    Not needed
    Open daily for dinner from 18:30 - 22:00.
  • Le Restaurant

    European
    Ambiance
    Traditional dining space reflecting the charm of European styles.
    Key Offerings
    Features an array of fresh fish, seafood, and crusteceans, enticing breakfast options for both vegetarian and gluten-free diets, along with splendid views of the Alps to enhance the morning meals.
    Reservation
    Recommended
    Open for breakfast daily from 07:00 - 10:30 (until 11:00 on Sundays).

Mont Cervin Palace Location

Bahnhofstrasse 31, Zermatt, 3920
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
3 minutes' walk
The Matterhorn Museum showcases the region's mountaineering history, with engaging exhibits and artifacts.
Mountaineer's Cemetery
Mountaineer's Cemetery
4 minutes' walk
This poignant cemetery honors the brave climbers who lost their lives in pursuit of the Matterhorn.
Sunnegga
Sunnegga
30 minutes' walk
A stunning viewpoint for the Matterhorn, Sunnegga offers hiking trails and a funicular railway for easy access.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A breathtaking natural gorge with accessible pathways, showcasing unique rock formations and a vibrant ecosystem.
Hiking in the Alps
30 minutes' walk
Adjacent trails at Sunnegga offer a range of hiking experiences from easy walks to challenging climbs.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
14 minutes' walk
This adventure park features zip lines and treetop courses, perfect for thrill-seekers of all ages.
Spa Services
5 minutes' walk
Local wellness centers provide relaxing massages and spa treatments to rejuvenate after exploring Zermatt.
Pizzeria Ristorante Molino
1 minute' walk
Casual Italian spot known for delicious pizzas and a warm, friendly atmosphere. Ideal for families.
Walliserkanne
2 minutes' walk
Traditional Swiss cuisine with a cozy ambiance. Signature fondue and raclette dishes are highly recommended.
Brown Cow
1 minute' walk
An inviting bar-restaurant with a great vibe, offering local dishes and crafted cocktails for all tastes.
The Factory
1 minute' walk
A vibrant venue for locals and tourists, featuring live music events and a fun nightlife atmosphere.
Jazz Night at Walliserkanne
2 minutes' walk
Enjoy live jazz music during the weekly sessions in this intimate setting, perfect for a romantic night out.
Tips on navigating the city
  • City Centre
    Zermatt 2 min  ·  400 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 5 min  ·  1400 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Year renovated:
2012
Number of floors:
6
Number of rooms:
51

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 120 verified reviews
8.9 /10
Great
88 %
Recommend
Breakfast
9.0/10
Cleanliness
9.3/10
Comfort
9.2/10
Facilities
9.2/10
Free WiFi
9.1/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.3/10
Value for money
8.0/10
Pros
Helpful staff
Wonderful spa
Clean rooms
Spacious suites
Excellent service
Cons
Unsecured doors
Noisy bathrooms
Guest reviews
based on 927 reviews
4.5/5
based on 159 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Mont Cervin Palace
What is the check-in and check-out policy at Mont Cervin Palace?
Check-in is from 15:00 and check-out is by 12:00.
How far is Mont Cervin Palace from the train station?
The hotel is located approximately 300 meters from the train station.
What amenities are included in the rooms at Mont Cervin Palace?
Rooms feature free Wi-Fi, a flat-screen TV, a mini bar fridge, and many offer balconies with views of the Matterhorn.
What on-site dining options are available at Mont Cervin Palace?
The hotel includes multiple dining venues, including an à la carte restaurant and Grill Le Cervin, which specializes in meats and fish.
What leisure facilities are available at Mont Cervin Palace?
Guests can enjoy a seasonal outdoor pool, a heated indoor pool, and a large wellness and spa area spanning 1700 m².
Is there a spa facility at Mont Cervin Palace?
The hotel offers a full-service spa with treatments such as massages, body wraps, and facials.
What activities for children does Mont Cervin Palace provide?
There is a children's play area and a Kids Club offering games and entertainment for guests aged 4 and above.
Which popular attractions are located near Mont Cervin Palace?
Nearby attractions include the Matterhorn Museum and the Sunnegga and Gornergrat train stations.
How many restaurants does Mont Cervin Palace have?
The hotel features nine dining options on-site.
What is the transport option available for guests at Mont Cervin Palace?
The hotel offers a horse-drawn carriage service from the train station.
What breakfast options are available at Mont Cervin Palace?
A rich breakfast buffet is available each morning for an additional charge of 40 CHF.

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